CHRIST (Deemed to be University) | Central Campus

Faculty Details

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Dr AJAY JOSE

Specialization : Management

Qualification : MBA, FIII, PhD

Department : BUSINESS AND MANAGEMENT (MBA)

Campus : BANGALORE CAMPUS

Dr. Ajay Jose, an Associate Professor, specializes in Marketing with over 24 years of experience. His career spans diverse sectors, including Insurance, Education, FMCG, Renewable Energy, and Healthcare. He has held prominent roles at organizations like LIC of India, Shell, and PepsiCo. Dr. Ajay has published five articles in 'A' and three in 'B' ranked journals of the ABDC. His concept of 'Digital Sports Well-being' (DSW) was featured in the Journal of Services Marketing. His research interests include transformative service research, service quality, ESG, and embedded insurance. He serves as a reviewer for several esteemed journals and has two patents to his name. Dr. Ajay has also authored a book and is frequently invited as a keynote speaker and trainer. His students consistently praise his engaging teaching style and impactful delivery.

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Articles in Periodicals

Articles in Journals

2026

Name of Journal: Tourism Recreation Research

Date Of Publication: 18-Feb-2026

Category:

Volume No/Issue No/Page No: /1 - 19

Sole Authored /Co Authored: Co-Author

Author Name (s): AJAY JOSE,DELMA THALIYAN,SONIA MATHEW

URL: https://www.tandfonline.com/journals/rtrr20

Indexing Agency: Web of Science

2025

Name of Journal: Journal of Gender Studies

Date Of Publication: 22-Sep-2025

Category: INTERNATIONAL_REFEREED

Volume No/Issue No/Page No: /1 - 26

Sole Authored /Co Authored: Co-Author

Author Name (s): SONIA MATHEW,AJAY JOSE,REJIKUMAR G

URL: https://www.tandfonline.com/journals/cjgs20

Indexing Agency: Scopus

Name of Journal: The British Journal of Psychiatry

Date Of Publication: 15-Dec-2025

Category:

Volume No/Issue No/Page No:

Sole Authored /Co Authored: Co-Author

Author Name (s): AJAY JOSE,SONIA MATHEW

URL: https://www.cambridge.org/core/journals/the-british-journal-of-psychiatry

Indexing Agency: Scopus

2024

Name of Journal: Asian Journal of Psychiatry

Date Of Publication: 03-Dec-2024

Category: INTERNATIONAL_REFEREED

Volume No/Issue No/Page No:

Sole Authored /Co Authored: Co-Author

Author Name (s): AJAY JOSE,SONIA MATHEW,REJIKUMAR G

URL: https://www.sciencedirect.com/journal/asian-journal-of-psychiatry

Indexing Agency: Web of Science

2023

Name of Journal: Journal of Services Marketing

Date Of Publication: 03-Nov-2023

Category: INTERNATIONAL_REFEREED

Volume No/Issue No/Page No: /245 - 263

Sole Authored /Co Authored: Co-Author

Author Name (s): AJAY JOSE,SONIA MATHEW,REJIKUMAR G

URL: https://www.emerald.com/insight/publication/issn/0887-6045

Indexing Agency: Scopus

2022

Name of Journal: Tourism Recreation Research

Date Of Publication: 10-Mar-2022

Category: INTERNATIONAL_REFEREED

Volume No/Issue No/Page No: /1 - 20

Sole Authored /Co Authored: Co-Author

Author Name (s): AJAY JOSE,SONIA MATHEW,UTTAM CHAKRABORTY

URL: https://www.tandfonline.com/toc/rtrr20/

Indexing Agency: Scopus

2021

Name of Journal: Journal of Service Theory and Practice

Date Of Publication: 15-Sep-2021

Category: INTERNATIONAL_REFEREED

Volume No/Issue No/Page No: 32/2/199 - 231

Sole Authored /Co Authored: Co-Author

Author Name (s): AJAY JOSE,SONIA MATHEW,G. REJIKUMAR

URL: https://www.emeraldgrouppublishing.com/journal/jstp

Indexing Agency: Scopus

Name of Journal: Journal of Hospitality and Tourism Management

Date Of Publication: 15-Sep-2021

Category: INTERNATIONAL_REFEREED

Volume No/Issue No/Page No: 49/140 - 151

Sole Authored /Co Authored: Co-Author

Author Name (s): AJAY JOSE,SONIA MATHEW,G. REJIKUMAR

URL: https://www.sciencedirect.com/journal/journal-of-hospitality-and-tourism-management

Indexing Agency: Scopus

Name of Journal: IIMB Management Review

Date Of Publication: 12-Nov-2021

Category: INTERNATIONAL_REFEREED

Volume No/Issue No/Page No: 33/322 - 336

Sole Authored /Co Authored: Co-Author

Author Name (s): AJAY JOSE,REJIKUMAR G

URL: https://www.sciencedirect.com/journal/iimb-management-review

Indexing Agency: Scopus

Name of Journal: International Journal of Quality and Service Sciences

Date Of Publication: 11-Aug-2021

Category: INTERNATIONAL_REFEREED

Volume No/Issue No/Page No: 14/1/86 - 109

Sole Authored /Co Authored: Co-Author

Author Name (s): AJAY JOSE,SONIA MATHEW,REJIKUMAR G

URL: https://www.emerald.com/insight/publication/issn/1756-669X

Indexing Agency: Scopus

Name of Journal: Electronic Commerce Research

Date Of Publication: 04-Jan-2021

Category: INTERNATIONAL_REFEREED

Volume No/Issue No/Page No: 22/2/585 - 621

Sole Authored /Co Authored: Co-Author

Author Name (s): AJAY JOSE,SOFI DINESH

URL: https://www.springer.com/journal/10660

Indexing Agency: Scopus

2020

Name of Journal: Benchmarking: An International Journal

Date Of Publication: 15-May-2020

Category: INTERNATIONAL_REFEREED

Volume No/Issue No/Page No: 27/6/1951 - 1980

Sole Authored /Co Authored: Co-Author

Author Name (s): AJAY JOSE,SONIA MATHEW,REJIKUMAR G

URL: https://www.emerald.com/insight/publication/issn/1463-5771

Indexing Agency: Scopus

Blog

Invited Talks

2025

Name of the Program:

Date: 2025-11-10 00:00:00

Name of the Institutions: CHRIST (Deemed to be University)

Name of the Program: Expert Talk Series

Date: 2025-08-01 00:00:00

Name of the Institutions: CHRIST (Deemed to be University)

Name of the Program: Strategic Management

Date: 2025-07-28 00:00:00

Name of the Institutions: CHRIST (Deemed to be University)

2024

Name of the Program: Research Colloquium Series

Date: 2024-11-22 00:00:00

Name of the Institutions: School of Business & Management

Name of the Program: Business Rendezvous

Date: 2024-11-16 00:00:00

Name of the Institutions: Malayalee Business Forum

Name of the Program: Transformative Education: Integrating Technology And Pedagogy For Success

Date: 2024-10-08 00:00:00

Name of the Institutions: St. Francis De Sales College (Autonomous) Electronics City, Bengaluru

Name of the Program: Empowering Admin And Support Staff: Enhancing Skills For Excellence

Date: 2024-10-08 00:00:00

Name of the Institutions: St. Francis De Sales College (Autonomous) Electronics City, Bengaluru

Name of the Program: Expert Talk Series

Date: 2024-09-20 00:00:00

Name of the Institutions: CHRIST (Deemed to be University)

Name of the Program: Sales Development Training

Date: 2024-05-20 00:00:00

Name of the Institutions: LIC of India

Name of the Program: Sales Development Training

Date: 2024-05-17 00:00:00

Name of the Institutions: LIC of India

Name of the Program: Expert Talk Series

Date: 2024-01-05 00:00:00

Name of the Institutions: School of Business & Management

Films / Videos / Documentaries

MPhil/PhD Guided/Adjudicated

Research Project

Workshop / FDP / Training Programme

2025

Name of the Workshop/FDP/Training Programme: Pastoral Management Course

Name of the Organiser: NBCLC & School of Business & Management, CHRIST University

Level: International

Role: Organiser & Presenter

Date: 2025-08-22

Name of the Workshop/FDP/Training Programme: Faculty Empowerment and Academic Excellence Program

Name of the Organiser: School of Business and Management Centre for Executive Education

Level: National

Role: Invited Resource Person/Trainer

Date: 2025-08-11

Name of the Workshop/FDP/Training Programme: Teaching & Research for Tomorrow: Innovation, Impact & Global Readiness

Name of the Organiser: School of Business and Management

Level: Institutional

Role: Participant

Date: 2025-05-13

Name of the Workshop/FDP/Training Programme: Innovation & Entrepreneurship

Name of the Organiser: AICTE & Ministry of Education's Innovation Cell

Level: International

Role: Participant

Date: 2025-04-07

Name of the Workshop/FDP/Training Programme: Research Ascent 2025

Name of the Organiser: GRG School of Management Studies

Level: National

Role: Invited Resource Person/Trainer

Date: 2025-02-25

2024

Name of the Workshop/FDP/Training Programme: MBA Faculty Development Program

Name of the Organiser: School of Business and Management

Level: Institutional

Role: Participant

Date: 2024-06-01

Name of the Workshop/FDP/Training Programme: Faculty Orientation Program

Name of the Organiser: Faculty Induction Program

Level: Institutional

Role: Participant

Date: 2024-02-26

2023

Name of the Workshop/FDP/Training Programme: Faculty Induction Program

Name of the Organiser: Staff Development College

Level: Institutional

Role: Participant

Date: 2023-12-15

Name of the Workshop/FDP/Training Programme: Looking Beyond Search Within

Name of the Organiser: School of Commerce

Level: Institutional

Role: Invited Resource Person/Trainer

Date: 2023-12-14

Name of the Workshop/FDP/Training Programme: Style Analysis- DISC & Driving Forces

Name of the Organiser: School of Business and Management

Level: National

Role: Participant

Date: 2023-11-25

Awards / Achievements /Others

Books

Book Chapters

Case Study

Patents

2023

Inventors: AJAY JOSE, CHIPPY MOHAN, LAKSHMI S R, MALLIKA B K, PRADEEP KUMAR S V , SANDHYA D

Type of Specification: PUBLISHED

Granted/Awarded Date: -

Publication/Application Date: 15-Dec-2023

Application/Filing Date: 03-Nov-2023

Publication Number: 202341074991 A

Patent Number: 202341074991 A

Field of Invention: COMPUTER SCIENCE

2024

Inventors: AJAY JOSE, AJITHA KRISHNAPRASAD, CHIPPY MOHAN, DAVID WINSTER PRAVEENRAJ D, MALLIKA B K, MERCY TOM, PRADEEP KUMAR S V , SANDHYA D

Type of Specification: PUBLISHED

Granted/Awarded Date: 25-Apr-2025

Publication/Application Date: 17-Mar-2025

Application/Filing Date: 17-May-2024

Publication Number: 417222001

Patent Number: 417222001

Field of Invention: 14 02 DATA PROCESSING EQUIPMENT AS WELL AS PERIPHERAL APPARATUS AND DEVICES

Participation in Seminars/Conferences/Symposium

2026

Type of the Program: CONFERENCES


Role: CHAIR


Title: Xenova'26


Date: 2026-02-27


Organising Institution: CHRIST (Deemed to be University)


Level:


Type of the Program: CONFERENCES


Role: PRESENTER


Title: An integrated review on immersive technologies for sustainable fashion with reference to augmented reality, virtual reality, and extended reality


Date: 2026-02-25


Organising Institution: CHRIST (Deemed to be University)


Level:


2025

Type of the Program: CONFERENCES


Role: CHAIR


Title: Leading by Influence


Date: 2025-12-11


Organising Institution: CHRIST (Deemed to be University)


Level:


Type of the Program: CONFERENCES


Role: PRESENTER


Title: A Fuzzy Logic Framework for Multi-Stakeholder Engagement in CSR Aligned with SDGs


Date: 2025-04-24


Organising Institution: IIM Bangalore & Wipro


Level: INTERNATIONAL


Type of the Program: CONFERENCES


Role: PANELIST


Title:


Date: 2025-03-07


Organising Institution:


Level: NATIONAL


Type of the Program: CONFERENCES


Role: PRESENTER


Title: Examining The Influencing Factors Of Customer Perception And Loyalty In Subscription-Based Platforms


Date: 2025-03-07


Organising Institution:


Level: NATIONAL


Type of the Program: CONFERENCES


Role: PRESENTER


Title: Trust In Virtual Brands: Analysing Consumer Perception Of Cloud Kitchens On Food Aggregator Apps


Date: 2025-03-07


Organising Institution:


Level: NATIONAL


Type of the Program: CONFERENCES


Role: PRESENTER


Title: Evaluating The Effectiveness Of Organic Labels In Shaping Consumer Preference And Purchase Intention In The Skin Care Industry


Date: 2025-03-07


Organising Institution:


Level: NATIONAL


Type of the Program: CONFERENCES


Role: PRESENTER


Title: A Study On Shopping Orientations As Drivers Of Channel Choice In The Multichannel Food Delivery Market


Date: 2025-03-07


Organising Institution:


Level: NATIONAL


Type of the Program: CONFERENCES


Role: PRESENTER


Title: The Impact Of Price Sensitivity On Omnichannel Selection In Retail


Date: 2025-03-07


Organising Institution:


Level: NATIONAL


Type of the Program: CONFERENCES


Role: PRESENTER


Title: The Effect Of Privacy Violations On Brand Trust


Date: 2025-03-07


Organising Institution:


Level: NATIONAL


Type of the Program: CONFERENCES


Role: PRESENTER


Title: An Exploration Into Factors Influencing Consumer Adoption Of Re-Commerce Of Electronics Products Through Online Platforms


Date: 2025-03-07


Organising Institution:


Level: NATIONAL


Type of the Program: CONFERENCES


Role: PRESENTER


Title: The Impact Of Augmented Reality On Influencer Marketing: Enhancing Consumer Engagement And Brand Perception


Date: 2025-03-07


Organising Institution:


Level: NATIONAL


Type of the Program: CONFERENCES


Role: PRESENTER


Title: Building User Confidence And Loyalty In Digital Healthcare: Analyzing Behavior And Developing Retention Strategies For Teleconsultation Platforms


Date: 2025-03-07


Organising Institution:


Level: NATIONAL


Type of the Program: CONFERENCES


Role: PRESENTER


Title: The Role Of Influencers In Building Brand Trust For Protein Supplements Among Fitness Enthusiasts


Date: 2025-03-07


Organising Institution:


Level: NATIONAL


Type of the Program: CONFERENCES


Role: PRESENTER


Title: Reducing Cart Abandonment For Food Delivery Application Via Gamification


Date: 2025-03-07


Organising Institution:


Level: NATIONAL


Type of the Program: CONFERENCES


Role: PRESENTER


Title: Understanding The Impact Of Anthropomorphized Ai Chatbots On Consumer Trust In E-Banking: Moderating The Role Of Technological Familiarity


Date: 2025-03-07


Organising Institution:


Level: NATIONAL


Type of the Program: CONFERENCES


Role: PRESENTER


Title: Consumer Willingness To Pay A Premium For Sustainable Packaging In The Cosmetics Industry


Date: 2025-03-07


Organising Institution:


Level: NATIONAL


Type of the Program: SEMINARS


Role:


Title:


Date: 2025-03-07


Organising Institution:


Level: NATIONAL


2024

Type of the Program: CONFERENCES


Role:


Title:


Date: 2024-07-26


Organising Institution:


Level: INTERNATIONAL


Type of the Program: CONFERENCES


Role:


Title:


Date: 2024-04-02


Organising Institution: Department of Management Studies (MBA-BU), Dayananda Sagar College of Arts, Science and Commerce


Level: NATIONAL


Type of the Program: CONFERENCES


Role:


Title:


Date: 2024-02-20


Organising Institution:


Level: INTERNATIONAL


Own MPhil / PhD Thesis

Consultancy

MOU_BASED

Faculties: AJAY JOSE,,ANIL JOSEPH PINTO,ANU BINNY,APARNA R HAWALDAR,BARKATHUNISSA A,BINDHIA JOJI,DEEPTI SINHA,DELMA THALIYAN,ELIZABETH CHACKO,GANESH L,GEORGY P KURIEN,HELEN JOSEPHINE V L ,JAIN MATHEW,JEEVANANDA S,LIDWEENA MARY,MAREENA MATHEW,REKHA HITHA ARANHA,SATHIYA SEELAN B,SHRIKUMAR M,SONIA MATHEW,SRIDEVI NAIR

Theme of Consultancy: Pastoral Leadership and Management Program for National Biblical Catechetical & Liturgical Centre.

Type: MOU_BASED

Faculties: JEEVANANDA S,,AJAY JOSE,ANIL JOSEPH PINTO,ANU BINNY,APARNA R HAWALDAR,BARKATHUNISSA A,BINDHIA JOJI,DEEPTI SINHA,DELMA THALIYAN,ELIZABETH CHACKO,GANESH L,GEORGY P KURIEN,HELEN JOSEPHINE V L ,JAIN MATHEW,LIDWEENA MARY,MAREENA MATHEW,REKHA HITHA ARANHA,SATHIYA SEELAN B,SHRIKUMAR M,SONIA MATHEW,SRIDEVI NAIR

Theme of Consultancy: Pastorol Leadership and Management Program

Type: MOU_BASED

Faculties: APARNA R HAWALDAR,,AJAY JOSE,BARKATHUNISSA A,DELMA THALIYAN,GANESH L,JAIN MATHEW,MAREENA MATHEW,SATHIYA SEELAN B,SHRIKUMAR M,SONIA MATHEW,SRIDEVI NAIR

Theme of Consultancy: Pastoral Leadership and Management Program

Type: MOU_BASED

Copyright

Cases / Notes / Working Papers

Chapters / Articles in Books

Conferences / Seminars Attended

CHRIST
(Deemed to be University)

Dharmaram College Post, Hosur Road, Bengaluru - 560029, Karnataka, India

Tel: +91 80 4012 9100 / 9600

Fax: +91 80 4012 9000

Email: mail@christuniversity.in

Web: https://www.christuniversity.in

Vision

EXCELLENCE AND SERVICE

Mission

CHRIST (Deemed to be University) is a nurturing ground for an individual's holistic development to make effective contribution to the society in a dynamic environment.

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