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Dr SONIA MATHEW

MBA, PhD
SCHOOL OF BUSINESS AND MANAGEMENT

Articles in Journals

Sl.No. Title Name of Journal Date of Publication Volume No/Issue No/Page No
1 Towards a theory of well-being in digital sports viewing behavior Journal of Services Marketing 03-Nov-2023 / / 245-263

Additional information

Category Article in Research Journal
Sole Authored /Co Authored Co-Author
Author Name (s) AJAY JOSE,SONIA MATHEW,REJIKUMAR G,DONY PETER CHACKO,ASWATHY ASOKAN-AJITHA
Title of Article Towards a theory of well-being in digital sports viewing behavior
Name of Journal Journal of Services Marketing
Volume No
Issue No
Page No 245-263
URL https://www.emerald.com/insight/publication/issn/0887-6045
Date of Publication 03-Nov-2023
2 Destination image and perceived meaningfulness for visitor loyalty: A strategic positioning of Indian destinations Tourism Recreation Research 10-Mar-2022 / / 1-20

Additional information

Category Article in Research Journal
Sole Authored /Co Authored Co-Author
Author Name (s) AJAY JOSE,SONIA MATHEW,REJIKUMAR G,ASWATHY ASOKAN AJITHA,UTTAM CHAKRABORTY
Title of Article Destination image and perceived meaningfulness for visitor loyalty: A strategic positioning of Indian destinations
Name of Journal Tourism Recreation Research
Volume No
Issue No
Page No 1-20
URL https://www.tandfonline.com/toc/rtrr20/
Date of Publication 10-Mar-2022
3 Destination image and perceived meaningfulness for visitor loyalty: A strategic positioning of Indian destinations Tourism Recreation Research 29-Jan-2022 / / -

Additional information

Category Article in Research Journal
Sole Authored /Co Authored Co-Author
Author Name (s) SONIA MATHEW,AJAY JOSE,REJIKUMAR G,ASWATHY ASOKAN AJITHA,UTTAM CHAKRABORTY
Title of Article Destination image and perceived meaningfulness for visitor loyalty: A strategic positioning of Indian destinations
Name of Journal Tourism Recreation Research
Volume No
Issue No
Page No -
URL https://www.tandfonline.com/doi/epub/10.1080/02508281.2022.2040294?needAccess=true
Date of Publication 29-Jan-2022
4 Towards a theory of well-being in digital sports viewing behavior Journal of Services Marketing 15-Oct-2021 / / -

Additional information

Category Article in Research Journal
Sole Authored /Co Authored Co-Author
Author Name (s) SONIA MATHEW,REJIKUMAR G,AJAY JOSE,DONY PETER CHACKO,ASWATHY ASOKAN
Title of Article Towards a theory of well-being in digital sports viewing behavior
Name of Journal Journal of Services Marketing
Volume No
Issue No
Page No -
URL https://www.emerald.com/insight/publication/issn/0887-6045
Date of Publication 15-Oct-2021
5 A collaborative application of design thinking and Taguchi approach in restaurant service design for food wellbeing Journal of Service Theory and Practice 15-Sep-2021 / / -

Additional information

Category Article in Research Journal
Sole Authored /Co Authored Co-Author
Author Name (s) SONIA MATHEW,REJILUMAR G,ASOKAN-AJITHA ASWATHY,AJAY JOSE
Title of Article A collaborative application of design thinking and Taguchi approach in restaurant service design for food wellbeing
Name of Journal Journal of Service Theory and Practice
Volume No
Issue No
Page No -
URL https://www.emerald.com/insight/content/doi/10.1108/JSTP-12-2020-0284/full/html
Date of Publication 15-Sep-2021
6 A collaborative application of design thinking and Taguchi approach in restaurant service design for food wellbeing Journal of Service Theory and Practice 15-Sep-2021 32 / 2 / 199-231

Additional information

Category Article in Research Journal
Sole Authored /Co Authored Co-Author
Author Name (s) AJAY JOSE,SONIA MATHEW,G. REJIKUMAR,ASOKAN-AJITHA ASWATHY
Title of Article A collaborative application of design thinking and Taguchi approach in restaurant service design for food wellbeing
Name of Journal Journal of Service Theory and Practice
Volume No 32
Issue No 2
Page No 199-231
URL https://www.emeraldgrouppublishing.com/journal/jstp
Date of Publication 15-Sep-2021
7 Strategic positioning of tourist destinations- analyzing the role of perceived meaningfulness Journal of Hospitality and Tourism Management 15-Sep-2021 49 / / 140-151

Additional information

Category Article in Research Journal
Sole Authored /Co Authored Co-Author
Author Name (s) AJAY JOSE,SONIA MATHEW,G. REJIKUMAR,ASWATHY ASOKAN AJITHA
Title of Article Strategic positioning of tourist destinations- analyzing the role of perceived meaningfulness
Name of Journal Journal of Hospitality and Tourism Management
Volume No 49
Issue No
Page No 140-151
URL https://www.sciencedirect.com/journal/journal-of-hospitality-and-tourism-management
Date of Publication 15-Sep-2021
8 Strategic positioning of tourist destinations- analyzing the role of perceived meaningfulness Journal of Hospitality and Tourism Management 27-Aug-2021 49 / NA / 140-151

Additional information

Category Article in Research Journal
Sole Authored /Co Authored Co-Author
Author Name (s) SONIA MATHEW,REJIKUMAR G,ASWATHY ASOKAN,AJAY JOSE
Title of Article Strategic positioning of tourist destinations- analyzing the role of perceived meaningfulness
Name of Journal Journal of Hospitality and Tourism Management
Volume No 49
Issue No NA
Page No 140-151
URL https://hrcak.srce.hr/thm
Date of Publication 27-Aug-2021
9 The role of switching cost in the e-service recovery framework among banking customers International Journal of Quality and Service Sciences 11-Aug-2021 / / -

Additional information

Category Article in Research Journal
Sole Authored /Co Authored Co-Author
Author Name (s) SONIA MATHEW,AJAY JOSE,REJIKUMAR G,DONY PETER CHACKO,AJITH THOMAS
Title of Article The role of switching cost in the e-service recovery framework among banking customers
Name of Journal International Journal of Quality and Service Sciences
Volume No
Issue No
Page No -
URL https://www.emerald.com/insight/publication/issn/1756-669X
Date of Publication 11-Aug-2021
10 The role of switching cost in the e-service recovery framework among banking customers International Journal of Quality and Service Sciences 11-Aug-2021 14 / 1 / 86-109

Additional information

Category Article in Research Journal
Sole Authored /Co Authored Co-Author
Author Name (s) AJAY JOSE,SONIA MATHEW,REJIKUMAR G,DONY PETER CHACKO,AJITH K. THOMAS
Title of Article The role of switching cost in the e-service recovery framework among banking customers
Name of Journal International Journal of Quality and Service Sciences
Volume No 14
Issue No 1
Page No 86-109
URL https://www.emerald.com/insight/publication/issn/1756-669X
Date of Publication 11-Aug-2021
11 How Green Consumption Value Affects Green Consumer Behaviour: The Mediating Role of Consumer Attitudes Towards Sustainable Food Logistics Practices Vision: The Journal of Business Perspective 25-Jan-2021 / / -

Additional information

Category Article in Research Journal
Sole Authored /Co Authored Co-Author
Author Name (s) SONIA MATHEW,SUBBURAJ A,SANGEETA MEHROLIA
Title of Article How Green Consumption Value Affects Green Consumer Behaviour: The Mediating Role of Consumer Attitudes Towards Sustainable Food Logistics Practices
Name of Journal Vision: The Journal of Business Perspective
Volume No
Issue No
Page No -
URL https://journals.sagepub.com/home/vis
Date of Publication 25-Jan-2021
12 Examining the Relationship between E-Service Recovery Quality and E-Service Recovery Satisfaction Moderated by Perceived Justice in the Banking Context. Benchmarking - An International Journal 23-Jun-2020 NA / NA / 0-0

Additional information

Category Article in Research Journal
Sole Authored /Co Authored Co-Author
Author Name (s) SONIA MATHEW,DR AJAY JOSE,DR REJIKUMAR G,DR DONY PETER CHACKO
Title of Article Examining the Relationship between E-Service Recovery Quality and E-Service Recovery Satisfaction Moderated by Perceived Justice in the Banking Context.
Name of Journal Benchmarking - An International Journal
Volume No NA
Issue No NA
Page No 0-0
URL https://www.scopus.com/sourceid/20793
Date of Publication 23-Jun-2020
13 Examining the relationship between e-service recovery quality and e-service recovery satisfaction moderated by perceived justice in the banking context Benchmarking: An International Journal 15-May-2020 27 / 6 / 1951-1980

Additional information

Category Article in Research Journal
Sole Authored /Co Authored Co-Author
Author Name (s) AJAY JOSE,SONIA MATHEW,REJIKUMAR G,DONY PETER CHACKO
Title of Article Examining the relationship between e-service recovery quality and e-service recovery satisfaction moderated by perceived justice in the banking context
Name of Journal Benchmarking: An International Journal
Volume No 27
Issue No 6
Page No 1951-1980
URL https://www.emerald.com/insight/publication/issn/1463-5771
Date of Publication 15-May-2020

Participation in Seminars/Conferences/Symposium

Sl.No. Type of Program Role Name of Program Title of Paper Date Organising Institution Level
1 Conference Presenter Global Progress, Local Actions: Aligning Business and Management Practices with SDG Agenda Integrating Multiple Stakeholder Perspectives In Corporate Social Responsibility Decisions: A Fuzzy Logic Approach 20/02/2024 Christ University International
2 Conference Presenter International Conference on Strategic Agility and Resilience: Benchmark and Best Practices Understanding Tourist?s Intentions in selection of destinations through reviews: Karnataka Tourism Regions 14/12/2023 BNM Institute of Technology National
3 Seminar Participant Teaching with Cases 14/06/2023 HBA and IIMA International
4 Conference Presenter RMC 23 Factors Influencing Online Meat Purchase: An Exploration of Consumer Attitudes and Perceptions 03/04/2023 RAJAGIRI BUSINESS SCHOOL International
5 Conference Presenter Emerging Research in Management & Applications ERMA 2022 Analysis of Customer Sentiments on Review Sites towards Selected Travel Companies : A Bigdata Approach 25/11/2022 NITTE Bangalore International
6 Conference Presenter Changing global economic landscape: Sustainable strategies for the new normal A study to explore the factors of conscious consumerism impacting the purchase intention from rational and emotional advertising appeal 23/03/2022 Christ University International
7 Conference Presenter New paradigms in Management Exploring the factors of conscious consumerism impacting the purchase intention from advertising appeals. 25/01/2022 Rajagiri Business School International
8 Conference Presenter Convergence 2020 Winning Through Service Excellence: Theory And Practice Towards a theory of well-being in digital sports viewing behavior- A transformative service research approach 18/12/2020 Jagdish Sheth School of Management (IFIM) Bangalore International
9 Conference Presenter International Conference on Post Pandemic Business and Institutional Implications: An exploration by corporates and academics The Moderating Effect of Risk Aversion in Determining the Financial Well-Being among Working Young 27/07/2020 FISAT Business School, Ernakulam International
10 Conference Co-presenter Berchmans National Conference 27/02/2020 St Berchmans College, Changanacherry, Kerala National
11 Conference Presenter MARKCON 2020 Consumer Value Perception of Online Meat Purchase in Emerging markets 09/01/2020 Indus Business Academy International

Invited Talks

Sl.No. Title of the Program Name of the Program Date Name of the Institution
1 Shesparks Conference 07/03/2024 Yourstory Herstory
2 Business Communication Skills 24/04/2022 Fedo.ai
3 Leader Transgression 18/04/2022 Christ Nagar Higher Secondary School, Trivandrum

MPhil/PhD Guided/Adjudicated

Sl.No. Title Name of Student Institution Month Year
1 . SHETTY MEETHA SHARATHKUMAR Christ University January 2022

Workshop/FDP/Training programme Attended

Sl.No. Name of the Workshop/FDP/Training programme Name of Oraganiser Level Date
1 Innovaite Education - Exploring role for Artificial Intelligence in Higher Education Learning CHRIST UNIVERSITY, CENTRE FOR ARTIFICIAL INTELLIGENCE National 29/02/2024
2 Innovative Teaching and Learning Method Christ University Institutional 19/06/2023
3 Teaching with Cases Offered by HBP and IIMA Case Centre IIM, AHMEDABAD International 14/06/2023
4 Introduction to Business Analysis Using Spreadsheets: Basics Course Era International 09/05/2022
5 Faculty Development Programme Christ University Institutional 16/06/2021
6 Orientation Programme Christ University 05/08/2019
7 Pedagogical Leadership Sharpening the Saw and Digitization of Pedagogy Christ Institute of Management 20/05/2019
8 Case Method of Teaching IIM Tiruchirappalli National 13/05/2019

Awards/Achievements/Others

Sl.No. Name of the Awards/Achievements/Others Description Organisation Month/ Year
1 Certified Behaviour and Mentoring Analyst(CBMA) TalentMetrix 31 December 2023

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