| Sl.No. | Title | Name of Journal | Date of Publication | Volume No/Issue No/Page No | ||||||||||||||||||||
| 1 | Technology acceptance model and customer engagement: mediating role of customer satisfaction | Journal of Financial Services Marketing | 24-Oct-2023 | / / - | ||||||||||||||||||||
Additional information
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| Sl.No. | Type of Program | Role | Name of Program | Title of Paper | Date | Organising Institution | Level |
| 1 | Conference | Presenter | International Conference on Banking, Finance and Business-2025 | Transforming E-Commerce And Digital Marketing: Key Strategies For Growth In The Digital Era | 22/04/2025 | College of Banking and Financial Studies, Muscat, Oman | Institutional |
| 2 | Conference | Presenter | International Conference on Banking, Finance and Business-2025 | Impact Of Technology Acceptance Model On Customer Satisfaction: Mediating Role Of Cardless Transactions In Digital Banking Adoption | 22/04/2025 | College of Banking and Financial Studies, Muscat, Oman | International |
| 3 | Conference | Presenter | International Conference on Banking, Finance and Business-2025 | Influence Of Buy Now Pay Later On ¢Onsumer Satisfaction: A Study In The ¢Ontext Of G¢¢ ¢Ountries | 22/04/2025 | College of Banking and Financial Studies, Muscat, Oman | International |
| 4 | Conference | Presenter | International Conference on Banking, Finance and Business-2025 | Transforming E-¢Ommerce And Digital Marketing: Key Strategies For Growth In The Digital Era | 22/04/2025 | College of Banking and Financial Studies, Muscat, Oman | International |
| 5 | Conference | Moderator/Chair | International Conference on Reforms in Business Practices and Redefined Role of Banks-Contemporary Issues, Challenges and Remedies | 08/12/2023 | JNNCE, Shivamogga | International |
| Sl.No. | Name of the Research Project | Investigator(s) | Sponsors | Internal/External |
| 1 | Perceived service quality and customer engagement: Moderated mediation model of customer satisfaction and loyalty behaviors | RAGHAVENDRA PRASANNA KUMAR, RASHMI B H,SHRINIVAS | Internal |
| Sl.No. | Name of the Workshop/FDP/Training programme | Name of Oraganiser | Level | Date |
| 1 | Master Class and FDP on Discover Design Thinking 'Functional Innovation Way' For Growth | Kirloskar Institute of Management | National | 06/07/2024 |
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