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Dr AJAY JOSE

MBA, FIII, PhD
SCHOOL OF BUSINESS AND MANAGEMENT

Articles in Periodicals

Sl.No. Title Name of Periodical Periodicity Date
1 Tourist Destination Marketing through Cultural Integration- Strategies for Success the ?Aman? way M-Ask News letter Monthly 01/07/2024

Articles in Journals

Sl.No. Title Name of Journal Date of Publication Volume No/Issue No/Page No
1 Towards a theory of well-being in digital sports viewing behavior Journal of Services Marketing 03-Nov-2023 / / 245-263

Additional information

Category Article in Research Journal
Sole Authored /Co Authored Co-Author
Author Name (s) AJAY JOSE,SONIA MATHEW,REJIKUMAR G,DONY PETER CHACKO,ASWATHY ASOKAN-AJITHA
Title of Article Towards a theory of well-being in digital sports viewing behavior
Name of Journal Journal of Services Marketing
Volume No
Issue No
Page No 245-263
URL https://www.emerald.com/insight/publication/issn/0887-6045
Date of Publication 03-Nov-2023
2 Destination image and perceived meaningfulness for visitor loyalty: A strategic positioning of Indian destinations Tourism Recreation Research 10-Mar-2022 / / 1-20

Additional information

Category Article in Research Journal
Sole Authored /Co Authored Co-Author
Author Name (s) AJAY JOSE,SONIA MATHEW,REJIKUMAR G,ASWATHY ASOKAN AJITHA,UTTAM CHAKRABORTY
Title of Article Destination image and perceived meaningfulness for visitor loyalty: A strategic positioning of Indian destinations
Name of Journal Tourism Recreation Research
Volume No
Issue No
Page No 1-20
URL https://www.tandfonline.com/toc/rtrr20/
Date of Publication 10-Mar-2022
3 Privacy breach perceptions and litigation intentions: Evidence from e-commerce customers IIMB Management Review 12-Nov-2021 33 / / 322-336

Additional information

Category Article in Research Journal
Sole Authored /Co Authored Co-Author
Author Name (s) AJAY JOSE,REJIKUMAR G,GOPIKUMAR V,K.G.SOFI DINESH,ASWATHY ASOKAN-AJITHA
Title of Article Privacy breach perceptions and litigation intentions: Evidence from e-commerce customers
Name of Journal IIMB Management Review
Volume No 33
Issue No
Page No 322-336
URL https://www.sciencedirect.com/journal/iimb-management-review
Date of Publication 12-Nov-2021
4 A collaborative application of design thinking and Taguchi approach in restaurant service design for food wellbeing Journal of Service Theory and Practice 15-Sep-2021 32 / 2 / 199-231

Additional information

Category Article in Research Journal
Sole Authored /Co Authored Co-Author
Author Name (s) AJAY JOSE,SONIA MATHEW,G. REJIKUMAR,ASOKAN-AJITHA ASWATHY
Title of Article A collaborative application of design thinking and Taguchi approach in restaurant service design for food wellbeing
Name of Journal Journal of Service Theory and Practice
Volume No 32
Issue No 2
Page No 199-231
URL https://www.emeraldgrouppublishing.com/journal/jstp
Date of Publication 15-Sep-2021
5 Strategic positioning of tourist destinations- analyzing the role of perceived meaningfulness Journal of Hospitality and Tourism Management 15-Sep-2021 49 / / 140-151

Additional information

Category Article in Research Journal
Sole Authored /Co Authored Co-Author
Author Name (s) AJAY JOSE,SONIA MATHEW,G. REJIKUMAR,ASWATHY ASOKAN AJITHA
Title of Article Strategic positioning of tourist destinations- analyzing the role of perceived meaningfulness
Name of Journal Journal of Hospitality and Tourism Management
Volume No 49
Issue No
Page No 140-151
URL https://www.sciencedirect.com/journal/journal-of-hospitality-and-tourism-management
Date of Publication 15-Sep-2021
6 The role of switching cost in the e-service recovery framework among banking customers International Journal of Quality and Service Sciences 11-Aug-2021 14 / 1 / 86-109

Additional information

Category Article in Research Journal
Sole Authored /Co Authored Co-Author
Author Name (s) AJAY JOSE,SONIA MATHEW,REJIKUMAR G,DONY PETER CHACKO,AJITH K. THOMAS
Title of Article The role of switching cost in the e-service recovery framework among banking customers
Name of Journal International Journal of Quality and Service Sciences
Volume No 14
Issue No 1
Page No 86-109
URL https://www.emerald.com/insight/publication/issn/1756-669X
Date of Publication 11-Aug-2021
7 The role of cognitive complexity and risk aversion in online herd behavior Electronic Commerce Research 04-Jan-2021 22 / 2 / 585-621

Additional information

Category Article in Research Journal
Sole Authored /Co Authored Co-Author
Author Name (s) AJAY JOSE,G. REJIKUMAR,ASWATHY ASOKAN‑AJITHA,SOFI DINESH
Title of Article The role of cognitive complexity and risk aversion in online herd behavior
Name of Journal Electronic Commerce Research
Volume No 22
Issue No 2
Page No 585-621
URL https://www.springer.com/journal/10660
Date of Publication 04-Jan-2021
8 Examining the relationship between e-service recovery quality and e-service recovery satisfaction moderated by perceived justice in the banking context Benchmarking: An International Journal 15-May-2020 27 / 6 / 1951-1980

Additional information

Category Article in Research Journal
Sole Authored /Co Authored Co-Author
Author Name (s) AJAY JOSE,SONIA MATHEW,REJIKUMAR G,DONY PETER CHACKO
Title of Article Examining the relationship between e-service recovery quality and e-service recovery satisfaction moderated by perceived justice in the banking context
Name of Journal Benchmarking: An International Journal
Volume No 27
Issue No 6
Page No 1951-1980
URL https://www.emerald.com/insight/publication/issn/1463-5771
Date of Publication 15-May-2020

Participation in Seminars/Conferences/Symposium

Sl.No. Type of Program Role Name of Program Title of Paper Date Organising Institution Level
1 Conference Co-presenter NTSMD_24 26/07/2024 Christ University International
2 Conference Co-presenter Student Research Conference 2024 02/04/2024 Department of Management Studies (MBA-BU), Dayananda Sagar College of Arts, Science and Commerce National
3 Conference Co-presenter Global Progress, Local Actions: Aligning Business and Management Practices with SDG Agenda 20/02/2024 Christ University International

Invited Talks

Sl.No. Title of the Program Name of the Program Date Name of the Institution
1 My Research Journey Research Colloquium Series 22/11/2024 School of Business & Management
2 Creative Thinking Business Rendezvous 16/11/2024 Malayalee Business Forum
3 Effective Communication and Interpersonal Skills Transformative Education: Integrating Technology And Pedagogy For Success 08/10/2024 St. Francis De Sales College (Autonomous) Electronics City, Bengaluru
4 Customer Service and Stakeholder Engagement Empowering Admin And Support Staff: Enhancing Skills For Excellence 08/10/2024 St. Francis De Sales College (Autonomous) Electronics City, Bengaluru
5 Conquering Self Doubt Expert Talk Series 20/09/2024 CHRIST (Deemed to be University)
6 Sales Objection Handling Sales Development Training 20/05/2024 LIC of India
7 Sales skills in the era of turbulence Sales Development Training 17/05/2024 LIC of India
8 Paradigm Shift Expert Talk Series 05/01/2024 School of Business & Management

Workshop/FDP/Training programme Attended

Sl.No. Name of the Workshop/FDP/Training programme Name of Oraganiser Level Date
1 MBA Faculty Development Program School of Business and Management Institutional 01/06/2024
2 Faculty Orientation Program Faculty Induction Program Institutional 26/02/2024
3 Faculty Induction Program Staff Development College Institutional 15/12/2023
4 Looking Beyond Search Within School of Commerce Institutional 14/12/2023
5 Style Analysis- DISC & Driving Forces School of Business and Management National 25/11/2023

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